Shipping Policy

Delivery Time

• Inside Dhaka: 2-3 days
• Outside Dhaka: 3-5 days

Order Confirmation

Once your order is confirmed, you will receive a confirmation SMS with the details of your purchase.

Exchange Policy

If there is any issue with your order, you can exchange the item at any of our 47 outlets across the country within 15 days of receiving the product. Please ensure that the item is in its original condition, with tags intact.

Refund Policy

Monetary refunds are not available. We appreciate your understanding.

Exclusions

Please note that items purchased at a discount or during special offers are not eligible for exchange.

Thank you for shopping with Dorjibari! If you have any questions or need further assistance, please contact our customer service team.